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Awarding Body: Focus Awards
Qualification Number: 601/6780/4
Focus Awards is an Ofqual regulated Awarding Organisation. This guarantees that all of their qualifications conform to a high standard.
View Sample CertificateThe Level 3 Diploma in Customer Service (RQF) is an accredited, and UK Ofqual regulated 100% online qualification. This customer service diploma aims to recognise learners’ endeavours in the field of customer service. It is also for learners whose jobs enable them to provide customers with a consistently better service experience. These learners may be in positions with a specific customer service job title, or their primary duty is to provide outstanding customer service to make loyal customers. This informative Level 3 Diploma in Customer Service comes highly recommended if you are ready to take charge of your career prospects right now. All of this starts with focused research into the fundamentals of this fascinating topic. For more information or clarification, please contact our team for free and comprehensive advice.
This Level 3 Diploma in Customer Service (RQF) is designed to be completed online at the pace that suits you the best. This fast track Level 3 Diploma in Customer Service course can take as little as 2 months of full-time or 1 year of part-time study to become a Certified Customer Service Specialist. The qualification is delivered through our Virtual Learning Environment (VLE), which refines your customer service skills. Our online tutor support is there to facilitate you to achieve your success rate accordingly.
All units within this online customer services (CS) qualification are internally assessed by our qualified assessors and externally verified by the awarding organisation. The assessment takes the form of written assignments, witness testimony and/or direct observation, detailed guidance for which will be provided by the tutor. You will receive tutor support once you are enroled on our online portal to assist you in reaching your goals.
This is a thorough qualification of Level 3 Diploma in Customer Service, which helps learners enhance their career profile. Successful completion of this 100% accredited online course enables learners to proceed to the following qualifications:
£299(incl. VAT)
£330(incl. VAT)
£360(incl. VAT)
All prices include course fees, awarding body dues, OfQual approved certification, postage of certificate & VAT. The final certification you get is the same,
regardless of your route. There are no strict deadlines for submitting individual coursework, allowing you room and flexibility to pace your studies; the only deadline
is the overall course duration based on the option you selected above.
£344(incl. VAT)
£378(incl. VAT)
£413(incl. VAT)
All prices include course fee, awarding body charges, OfQual approved certification, postage of certificate. The final certification you get is exactly the
same, regardless of what route you pick. There are no strict deadlines for submission of individual coursework, allowing you room and flexibility to pace your
studies; the only deadline is the overall course duration based on the option that you have selected above.
This level 3 qualification is for the learners who want to
There is no specific time frame to complete the course. However, most learners complete it in as few as 2 months of full-time or 1 year of part-time study.
The centre’s method of offering training programmes is distance learning means you don’t have to travel to attend any physical classes. So, you can complete this online course at a pace that suits you.
No, you will be assessed via written and practical work-based assignments, including relevant pieces of evidence. This ensures that you spend as little time away from work as possible and conduct studies relevant to your organisation’s context.
Each learner must produce a portfolio of evidence demonstrating competence of all the learning outcomes related to each unit and was obtained from relevant assessment tasks. Learners must affirm that the work they generated is their own after each unit, and the assessor will countersign this. The following items could serve as the portfolio’s primary supporting evidence:
This Level 3 Diploma in Customer Service qualification will provide you with the possibilities depending on subject specialism and location, including the following:
Our courses are OFQUAL approved as we work with an approved awarding organisation called “Focus Awards”. This is a well-respected awarding organisation for education and training courses. This is the confirmation of their status- https://register.ofqual.gov.uk/Detail/Index/1391?category=organisations&query=focus%20awards
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