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Focus Awards Level 2 Diploma in Business Administration (RQF)

£1379 £259 Limited Time Offer
Monthly instalment starts from £49* Click Here
Credits 52
TQT 450
GLH 323
Duration (fast-track) – 1 Week
Course Duration – 2 Months
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The Level 2 Diploma in Business Administration (RQF) is tailored for those who want to work in a business setting with administrative support responsibilities. Learners who complete this L2 Diploma of Business Administration online will understand how to interact in a business setting, deliver administrative services, the principles of business document creation and knowledge management, employer organisations, efficient performance and growth management. Learners will understand how to effectively handle administration in a business environment, including meeting support, operating information systems, client service, and understanding customer behaviour. The Level 2 in Business Administration course is accredited by UK OFQUAL and is delivered 100% online with tutor support. For more information or clarification, please contact our team for free and comprehensive advice.

Duration and Delivery

This Level 2 Diploma in Business Administration (RQF) is designed to be completed online at the pace that suits you the best. This fast track Level 2 Diploma in Business Administration course can take as little as three months of full-time study or one year of part-time study to become a Certified Business Professional. The level 2 administration qualification is delivered through our Virtual Learning Environment (VLE), which refines your business administration skills. Our online tutor support is there to facilitate you to achieve your success rate accordingly.

Assessment and Verification

All units within this Level 2 Diploma in Business Administration qualification are internally assessed by our qualified assessors and externally verified by the awarding organisation. The assessment takes written assignments, witness testimony and direct observation while doing this administration diploma online, and the tutor will provide detailed guidance. You will receive tutor support once you are enroled on our online portal to assist you in reaching your goals.


Successful completion of this Level 2 Diploma in Business Administration qualification enables learners to progress onto the Level 3 Diploma in Business Administration (RQF), OTHM Level 3 Diploma in Business Studies, and the OTHM Level 3 Foundation Diploma in Accountancy and the NCFE Level 3 Diploma in Skills for Business.

Unit Structure

Unit 1: Communication in a Business Environment

Unit 2: Develop a Presentation

Unit 3: Deliver a Presentation

Unit 4: Understand Employer Organisations

Unit 5: Principles of Business Document Production and Information Management

Unit 6: Principles of Providing Administrative Service

Unit 7: Manage Personal Performance and Development

Unit 8: Develop Working Relationships with Colleagues

Unit 9: Monitor Information Systems

Unit 10: Deliver Customer Service

Unit 11: Develop Customer Relationships

Unit 12: Understand Working in a Customer Service Environment

Unit 13: Principles of Customer Relationships

How we deliver our courses?
Instalment Plan
Instalment PlanOption
Instalment per Month£49
Total Monthly Instalments6
Total Fee£294

*The instalment price may vary from the lump-sum price because of promotional offers. If you choose to pay by instalments, the lump-sum price won’t be relevant in any way.
Please be advised that you will need to pay all outstanding instalments before being eligible to claim your certification.

Quick Enquiry

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Entry Requirement

Learners should meet the following requirements:

  • be over 16 years of age
Practical Requirement

The practical tasks of this course will be assessed in the workplace.

How will I be assessed?

You will be assessed mostly through written assignments. However, some tasks require submitting relevant work as evidence that you assessed learners in a classroom or training environment.

Useful knowledge/skills that you will learn on the course
You will be able to:
Reasons why we are different/special


The course is suitable for those currently working, returning to work or who wish to undertake a job and want to obtain a nationally recognized health and safety qualification.

The course requires 52 credit to be completed.

There is no time frame to complete the course. Most learners complete it within 1 week (fast track) to 2 months (full time).

Our courses are OFQUAL approved as we work with an approved awarding organisation called “Focus Awards”. This is a well-respected awarding organisation for education and training courses. This is the confirmation of their status-

Witness testimonies are classed as “supporting” evidence and provide additional information in the form of a statement of authentication from an occupationally competent individual who verifies all relevant details of a learner’s workplace activities and validates that the learner can conduct a skill or task. In some instances, the course requires the learner to demonstrate certain skills such as ‘Select mathematical language, communication and processing techniques to suit the audience’, which the learner cannot prove using a written evidence alone. Hence, an expert witness is tasked with providing a written record of the learner’s performance at the workplace, precisely describing the activity undertaken against targeted assessment criteria confirming if these have been followed in the work setting. Witness testimonies are compulsory in both the units, and this will be clearly stated in the relevant Assessment Brief. Moreover, it is to be noted that along with the witness testimony, pieces of evidence will be required to support it. Evidence should be relevant to the details that one has mentioned in the witness testimony.

Supporting pieces of evidence might include any presentation you prepared making good use of mathematics, any budgets you prepare for yourself, any tax calculations, or cognitive math test or pie charts (as you mentioned) that the witness testimony refers to.

It is not necessary to have a placement currently because witness testimony can also be provided by a colleague with whom you had worked in the past who could confirm that you had practised the required skills at your workplace.

No, you will be assessed by the coursework alone.

Please refer to our main FAQs section or Contact Us; we have experienced course advisers who will be happy to assist you!


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