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Up to 85% limited time discount offer on specific courses! So, hurry up and avail this wonderful opportunity.                           Professional Course Bundles on offer!

Level 3 Award in Education and Training (RQF)

£600 £149

For QTLS bundle, click here

Awarding Body: Focus Awards
Qualification Number: 601/6099/8

Focus Awards is an Ofqual regulated Awarding Organisation. This guarantees that all of their qualifications conform to a high standard.

Unit Structure

Overview

Previously referred to as PTLLS qualification, Level 3 Award in Education and Training is a standard qualification for beginners who want to pursue a teaching career in the desired fields. This course is accredited by UK Ofqual and prepares you to teach within the Further Education and Higher Education Sectors. What makes this Level 3 course ideal is to enrol in the course, you don’t need any previous experience or qualification. Therefore, no matter what you wish to teach, be it music or mathematics, this Level 3 AET will prepare you by teaching the right skills and expertise in the respective field. For your convenience and ease, we deliver the course online via our Virtual Learning Environment.

Scope:

Equipped with Level 3 AET teacher training qualification, you can teach in a wide range of fields which may include the following:

  • Music Teaching and Performing Arts
  • NHS Training and Freelance Teaching and Training
  • Hospitality & Catering
  • Engineering or Personal Services
  • Driving Instruction and so on

Duration and Delivery

We care for our learners and that is why we provide our learners with the opportunity to complete the course at their own pace. They can finish the course in as less as 5 days or take up to 4 months. No matter the completion time, all learners are provided with competent online support tutors via VLE throughout the course.

Assessment and Verification Process

Assessment activities of this course will be thoroughly assessed – internally and externally – by our qualified assessors and awarding organisation. Other than that, during the course, your performance will also be graded through micro-teaching session and written assignments. Once you are enrolled, complete details of the theoretical and practical requirements will be provided by the tutor assigned to you.

Progression After PTLLS/AET Course

Learners may proceed to the following qualifications after Level 3 AET, which will assist in boosting their teaching profile:

Quick Enquiry

  • entry

    Entry Requirement

    Before enrolling on Level 3 AET course, you must meet the mentioned requirements:
    • You must be at least 19 years old,
    • You must possess adequate literacy and mathematic skills,
    • and not have any criminal records that might prevent you from becoming a teacher.

  • Practical Requirement

    Practical Requirement

    The practical requirements for Level 3 AET entail the following:
    • You must participate in at least 60 minutes of micro-teaching, • If you are currently teaching you can use your teaching practice to record a session of 1 hour.
    •In case you don’t have learners to deliver the 1 hour microteach, we will provide you the option to deliver a 15-minute micro-teaching session and observe the microteach of your peers for the remaining 45 minutes.
    • To get more details of Level 3 AET practical requirements please read our blog.

  • how I will be assessed

    How will I be assessed?

    You will be assessed via three written assignments along with the planning and delivery of a microteaching session – the topic can be of your choice.

  • Useful Knowledge/skills that you will learn on the course

You will be able to:

Zoom Course / Distance Learning

Step 1 of 2

Course materials will be sent within 24 hours of booking. Support is available through Email, Phone, Skype & if necessary one to one tutorials.
Price: £ 275.00

Physical Classes

Step 1 of 2

Course materials will be sent within 24 hours of booking. Support is available through Email, Phone, Skype & if necessary one to one tutorials.
Price: £ 275.00
MM slash DD slash YYYY

Full Payment
Monthly Instalment

Standard

£149
  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    6 Months
  • Re-registration charges after Maximum Duration
    £45
  • Tutor Support
    Unlimited
  • Standard Assessment Decision and Feedback
    Within 3-4 Working Days*
    *Average time taken for assessment feedback is 2 working days
  • Suitable for
    Professionals studying alongside their jobs, who do not require fast tracking.
  • Not suitable if
    You are certain that you won’t be able to study regularly to complete in the maximum timeframe suggested.

Fast Track

£170
  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    6 Months
  • Re-registration charges after Maximum Duration
    £30
  • Tutor Support
    Unlimited – Priority
  • Fast Track Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Fast track completion, fast tutor support, prompt assessor feedback
  • Not suitable if
    You are not able to devote extra time on the course because of work or personal commitments, as fast tracking is largely reliant on your own efforts.

Flexi

£180
  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    24 Months
  • Re-registration charges after Maximum Duration
    £15
  • Tutor Support
    Unlimited – Priority
  • Flexi Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Professionals who do not want any pressure to complete the course in the recommended duration.
  • Not suitable if
    You are able to study regularly every week and are confident to complete the course within the recommended duration.

Standard

£171
  • £42.84/Month
  • No. of instalments
    4
  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    6 Months
  • Re-registration charges after Maximum Duration
    £45
  • Tutor Support
    Unlimited
  • Standard Assessment Decision and Feedback
    Within 3-4 Working Days*
    *Average time taken for assessment feedback is 2 working days
  • Suitable for
    Professionals studying alongside their jobs, who do not require fast tracking.
  • Not suitable if
    You are certain that you won’t be able to study regularly to complete in the maximum timeframe suggested.

Fast Track

£188
  • £47.12Month
  • No. of instalments
    4
  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    6 Months
  • Re-registration charges after Maximum Duration
    £30
  • Tutor Support
    Unlimited – Priority
  • Fast Track Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Fast track completion, fast tutor support, prompt assessor feedback
  • Not suitable if
    You are not able to devote extra time on the course because of work or personal commitments, as fast tracking is largely reliant on your own efforts.

Flexi

£206
  • £34.27Month
  • No. of instalments
    6
  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    24 Months
  • Re-registration charges after Maximum Duration
    £15
  • Tutor Support
    Unlimited – Priority
  • Flexi Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Professionals who do not want any pressure to complete the course in the recommended duration.
  • Not suitable if
    You are able to study regularly every week and are confident to complete the course within the recommended duration.

All prices include course fee, awarding body charges, OfQual approved certification, postage of certificate. The final certification you get is exactly the same, regardless of what route you pick. There are no strict deadlines for submission of individual coursework, allowing you room and flexibility to pace your studies; the only deadline is the overall course duration based on the option that you have selected above.

Frequetly Ask Questions

Who is this course for?

The Level 3 Award in Education and Training course is for individuals looking to teach or train in the FE and HE sectors. It is suitable for beginners with little or no prior experience in teaching/training.

What is the time frame to complete the course?

There is no specific time frame to complete the course. Most learners complete it in as few as 5 days (fast track) or up to 4 months (full time).

Is this course approved by any recognised awarding organisation?

Our courses are OFQUAL approved as we work with an approved awarding organisation called “Focus Awards”. This is a well-respected awarding organisation for education and training courses. This is the confirmation of their status-https://register.ofqual.gov.uk/Detail/Index/1391?category=organisations&query=focus%20awards.

What is Preparing to Teach in the Lifelong Learning Sector (PTLLS)?

The Award in Education and Training (AET) was previously known as Preparing to Teach in the Lifelong Learning Sector (PTLLS) under the old QCF framework. Apart from the names, both are essentially the same courses.

What is micro-teaching session?

Micro-teaching is a 1-hour session that illustrates teaching practice for the Level 3 Award in Education and Training.

Do I need a workplace or a real class to deliver my lesson?

No, the Level 3 Award allows simulation of the lesson. You can deliver your lesson at the workplace/classroom or at home, but you must have access to real learners.

How do I provide evidence of teaching?

Record the session on your smartphone/tablet PC or other camera device, upload it to YouTube or Vimeo and then send us a link.

Will I have to sit an exam?

No, you will be assessed by the coursework alone.

What if I have still any questions?

Please refer to our main FAQs section or Contact Us; we have experienced course advisers who will be happy to assist you!

What is Petals training course?

The Level 3 Award in Education and Training is also referred in the industry as Petals course. Apart from the names, both are essentially the same courses.

Related Courses and Bundles

Related Blogs

Meet our Team

Description

£600 £149


Apply Now


  • Credits – 12

  • TQT – 120

  • GLH – 48

  • Recommended Course Duration – Up to 4 Months

  • Option to fast-track in 5 Days is available.


Download Course PDF


How we deliver our courses?


Meet our Team

For QTLS bundle, click here



focus awards

Awarding Body: Focus Awards
Qualification Number: 601/6099/8

Focus Awards is an Ofqual regulated Awarding Organisation. This guarantees that all of their qualifications conform to a high standard.


Verify the Qualification



View Sample Certificate

Unit Structure

  • Unit 1: Understanding roles, responsibilities and relationships in education and training
  • Unit 2: Understanding and using inclusive teaching and learning approaches in education and training
  • Unit 3: Understanding assessment in education and training

Overview

Previously referred to as PTLLS qualification, Level 3 Award in Education and Training is a standard qualification for beginners who want to pursue a teaching career in the desired fields. This course is accredited by UK Ofqual and prepares you to teach within the Further Education and Higher Education Sectors.
What makes this Level 3 course ideal is to enrol in the course, you don’t need any previous experience or qualification. Therefore, no matter what you wish to teach, be it music or mathematics, this Level 3 AET will prepare you by teaching the right skills and expertise in the respective field. For your convenience and ease, we deliver the course online via our Virtual Learning Environment.

Scope:

Equipped with Level 3 AET teacher training qualification, you can teach in a wide range of fields which may include the following:

  • Music Teaching and Performing Arts
  • NHS Training and Freelance Teaching and Training
  • Hospitality & Catering
  • Engineering or Personal Services
  • Driving Instruction and so on

Duration and Delivery

We care for our learners and that is why we provide our learners with the opportunity to complete the course at their own pace. They can finish the course in as less as 5 days or take up to 4 months. No matter the completion time, all learners are provided with competent online support tutors via VLE throughout the course.

Assessment and Verification Process

Assessment activities of this course will be thoroughly assessed – internally and externally – by our qualified assessors and awarding organisation. Other than that, during the course, your performance will also be graded through micro-teaching session and written assignments. Once you are enrolled, complete details of the theoretical and practical requirements will be provided by the tutor assigned to you.

Progression After PTLLS/AET Course

Learners may proceed to the following qualifications after Level 3 AET, which will assist in boosting their teaching profile:

Quick Enquiry

  • entry

    Entry Requirement

    Before enrolling on Level 3 AET course, you must meet the mentioned requirements:
    • You must be at least 19 years old,
    • You must possess adequate literacy and mathematic skills,
    • and not have any criminal records that might prevent you from becoming a teacher.

  • Practical Requirement

    Practical Requirement

    The practical requirements for Level 3 AET entail the following:
    • You must participate in at least 60 minutes of micro-teaching,
    • If you are currently teaching you can use your teaching practice to record a session of 1 hour.
    •In case you don’t have learners to deliver the 1 hour microteach, we will provide you the option to deliver a 15-minute micro-teaching session and observe the microteach of your peers for the remaining 45 minutes.
    • To get more details of Level 3 AET practical requirements please read our blog.

  • how I will be assessed

    How will I be assessed?

    You will be assessed via three written assignments along with the planning and delivery of a microteaching session – the topic can be of your choice.

  • Useful Knowledge/skills that you will learn on the course

You will be able to:

  • Learn the skills and abilities needed to teach and instruct in the Lifelong Learning Sector.
  • Understand the roles, responsibilities and relationships in education and training.
  • Understand the boundaries between teachers and other professionals including points of referral.
  • Understand relevant legislation, regulations and codes of practice.
  • Deliver inclusive sessions which engage and motivate learners.
  • Evaluate the delivery of inclusive teaching and learning.
  • Understand the use of different assessment methods and the need for record-keeping.
  • Understand the role and use of constructive feedback in the assessment process.

Zoom Course / Distance Learning

Step 1 of 2

Course materials will be sent within 24 hours of booking. Support is available through Email, Phone, Skype & if necessary one to one tutorials.
Price: £ 275.00


Physical Classes

Step 1 of 2

Course materials will be sent within 24 hours of booking. Support is available through Email, Phone, Skype & if necessary one to one tutorials.
Price: £ 275.00
MM slash DD slash YYYY



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  • Switch for payment plans

Full Payment

Monthly Instalment

Standard

£149

  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    6 Months
  • Re-registration charges after Maximum Duration
    £45
  • Tutor Support
    Unlimited
  • Standard Assessment Decision and Feedback
    Within 3-4 Working Days*
    *Average time taken for assessment feedback is 2 working days
  • Suitable for
    Professionals studying alongside their jobs, who do not require fast tracking.
  • Not suitable if
    You are certain that you won’t be able to study regularly to complete in the maximum timeframe suggested.


Proceed

Fast Track

£170

  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    6 Months
  • Re-registration charges after Maximum Duration
    £30
  • Tutor Support
    Unlimited – Priority
  • Fast Track Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Fast track completion, fast tutor support, prompt assessor feedback
  • Not suitable if
    You are not able to devote extra time on the course because of work or personal commitments, as fast tracking is largely reliant on your own efforts.


Proceed

Flexi

£180

  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    24 Months
  • Re-registration charges after Maximum Duration
    £15
  • Tutor Support
    Unlimited – Priority
  • Flexi Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Professionals who do not want any pressure to complete the course in the recommended duration.
  • Not suitable if
    You are able to study regularly every week and are confident to complete the course within the recommended duration.


Proceed

Standard

£171

  • £42.84/Month
  • No. of instalments
    4
  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    6 Months
  • Re-registration charges after Maximum Duration
    £45
  • Tutor Support
    Unlimited
  • Standard Assessment Decision and Feedback
    Within 3-4 Working Days*
    *Average time taken for assessment feedback is 2 working days
  • Suitable for
    Professionals studying alongside their jobs, who do not require fast tracking.
  • Not suitable if
    You are certain that you won’t be able to study regularly to complete in the maximum timeframe suggested.


Proceed

Fast Track

£188

  • £47.12Month
  • No. of instalments
    4
  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    6 Months
  • Re-registration charges after Maximum Duration
    £30
  • Tutor Support
    Unlimited – Priority
  • Fast Track Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Fast track completion, fast tutor support, prompt assessor feedback
  • Not suitable if
    You are not able to devote extra time on the course because of work or personal commitments, as fast tracking is largely reliant on your own efforts.


Proceed

Flexi

£206

  • £34.27Month
  • No. of instalments
    6
  • Recommended Duration
    Up to 4 Months
  • Maximum Duration Allowed
    24 Months
  • Re-registration charges after Maximum Duration
    £15
  • Tutor Support
    Unlimited – Priority
  • Flexi Assessment Decision and Feedback
    Within 1-2 Working Days*
    *Average time taken for assessment feedback is 1.5 working days
  • Suitable for
    Professionals who do not want any pressure to complete the course in the recommended duration.
  • Not suitable if
    You are able to study regularly every week and are confident to complete the course within the recommended duration.


Proceed

All prices include course fee, awarding body charges, OfQual approved certification, postage of certificate. The final certification you get is exactly the same, regardless of what route you pick. There are no strict deadlines for submission of individual coursework, allowing you room and flexibility to pace your studies; the only deadline is the overall course duration based on the option that you have selected above.

Frequetly Ask Questions

Who is this course for?

The Level 3 Award in Education and Training course is for individuals looking to teach or train in the FE and HE sectors. It is suitable for beginners with little or no prior experience in teaching/training.

What is the time frame to complete the course?

There is no specific time frame to complete the course. Most learners complete it in as few as 5 days (fast track) or up to 4 months (full time).

Is this course approved by any recognised awarding organisation?

Our courses are OFQUAL approved as we work with an approved awarding organisation called “Focus Awards”. This is a well-respected awarding organisation for education and training courses. This is the confirmation of their status-https://register.ofqual.gov.uk/Detail/Index/1391?category=organisations&query=focus%20awards.

What is Preparing to Teach in the Lifelong Learning Sector (PTLLS)?

The Award in Education and Training (AET) was previously known as Preparing to Teach in the Lifelong Learning Sector (PTLLS) under the old QCF framework. Apart from the names, both are essentially the same courses.

What is micro-teaching session?

Micro-teaching is a 1-hour session that illustrates teaching practice for the Level 3 Award in Education and Training.

Do I need a workplace or a real class to deliver my lesson?

No, the Level 3 Award allows simulation of the lesson. You can deliver your lesson at the workplace/classroom or at home, but you must have access to real learners.

How do I provide evidence of teaching?

Record the session on your smartphone/tablet PC or other camera device, upload it to YouTube or Vimeo and then send us a link.

Will I have to sit an exam?

No, you will be assessed by the coursework alone.

What if I have still any questions?

Please refer to our main FAQs section or Contact Us; we have experienced course advisers who will be happy to assist you!

What is Petals training course?

The Level 3 Award in Education and Training is also referred in the industry as Petals course. Apart from the names, both are essentially the same courses.

Related Courses and Bundles

Related Blogs

3 reviews for Level 3 Award in Education and Training (RQF)

  1. Amanda

    The staff has been so helpful I recently started the Level 3 award in education and training and they not only have a great customer service, on enrolment, but have a prompt system in answering a query regarding the course content as well.
    I had some problems in the assignments. Iza, who answered my email, gave me directions on how to resolve this. It put my mind at ease. Thank you !!

  2. Tom Brady

    Organized course material, Tutors answer questions in the specified time as stated at the beginning of the course. Availability of flexible payment plan and study at your own convenience.

  3. Afzaal

    The response of staff was awesome. Whenever I needed help, I received an immediate response. Course material and delivery was great and overall it was a great experience.

Add a review

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Iqbal-Ahmad-1

Iqbal Ahmad

Academic Interest

Teachers training up to postgraduate level, assessment and quality assurance, management and leadership training

Qualifications

Accounting and Finance

  • Certified Accounting Technician (CAT)
  • B.Sc (hons) in Applied Accounting from Oxford Brooked University
  • Association of Chartered Certified Accountants (ACCA)
  • Chartered Institute of Management Accountants (CIMA)

Management and Leadership

  • Postgraduate Diploma in Management Studies from London International College
  • Master of Business Administration from Anglia Ruskin University
  • Level 7 Diploma in Education Management and Leadership
  • Doctorate candidate for DBA at University of the West of Scotland

Humanities

  • MA Abrahamic Religions from Heythrop College, University of London

Education and Training

  • Level 3 Award in Mathematics for Numeracy Teaching
  • Level 3 Certificate in Assessing Vocational Achievement
  • Level 4 Certificate in Leading the Internal Quality Assurance of Assessment
  • Level 5 Diploma in Education and Training
  • Postgraduate Certificate in Learning and Teaching in the Higher Education from Kingston University
  • Senior Fellowship of the Higher Education Academy (SFHEA)
Profile Summary

A keen learner myself, I am actively involved in a range of teachers training courses for the past few years all the way up to postgraduate level. I have extensive experience of dealing with the awarding organisation compliance because of a strong background in assessment and quality assurance. I have trained a wide range of teaching professionals working in a range of schools, sixth form colleges and in the higher education sector.

saheed-1

Saheed Arinola Ayinde

Academic Interest

Assessment and quality assurance in academia, business, accounting and finance lecturing, and teacher training.

Qualifications

Accounting and Finance

  • MBA in Accounting and Finance at the University of East London
  • BSc. (Hons) Accounting and Finance

Management and Leadership

  • MSc. International Business Management at the University of Gloucestershire

Education and Training

  • Fellow of Higher Education Academy (FHEA – Ref: PR134295)
  • Level 3 Education & Teaching Training (E & T/PTLLS)
  • Level 3 Training, Assessment, & Quality Assurance (TAQA)
  • Successfully mentored a Trainee on the PGCE/PCE Programme
Profile Summary

I have over 15 years’ experience in teaching and training. During this time, I have undertaken teacher training, been a lecturer and course supervisor for ICM, and cohort leader and lecturer for HND (BTEC-Pearson). I have taught business management units/modules at various levels (and awarding bodies) including Certificate, Diploma, Advance Diploma, and Foundation degree levels. I enjoy learning through continuous professional development and have achieved my Fellowship with the Higher Education Academy. I enjoy utlising my experience in training, assessment, and quality assurance to train the education professionals of the future.

Rahaman-Hasan

Rahaman Hasan

Academic Interest

Teachers training, assessment and quality assurance, quality assurance in academia, management and leadership training and research.

Qualifications

Education and Training

  • Senior Fellowship of the Higher Education Academy (SFHEA)
  • Preparing to Teach in the Lifelong Learning Sector (PTLLS)

Marketing

  • MA in Strategic Marketing, University of Greenwich, UK
  • BBA in Marketing, Independent University Bangladesh, Bangladesh

Management and Leadership

  • PhD in Entrepreneurship (passed viva), University of Essex, UK
  • MBA in General Management, University of Wales, UK
  • Diploma in Business and Admin, UK

Humanities

  • Social Entrepreneurship, University of Oxford, UK
Profile Summary

I am a PhD candidate (passed viva) at the University of Essex. My specialisation in PhD is Entrepreneurship. I am an active researcher with specific interest in Entrepreneurship, SME, Marketing and UK Higher Education (UKHE). I have over 14 years work experience in UKHE, which includes extensive experience of quality assurance in the sector. Furthermore, providing academic training to teaching professionals in the higher education sector is my passion.

carol

Coral Bishop

Academic Interest

Assessment and quality assurance for levels 2 to 5 in Teacher Training, Leadership and Management, Health and Social Care, Customer Service and Childcare.

Qualifications

Education and Training

  • Level 4 Certificate in Teaching and Education
  • Advanced Level 3 Apprenticeship in Learning & Development
  • Level 5 Certificate Learning for All (Open University E242)
  • 120hr TEFL certificate
  • D32/33 and 34 Assessor and IQA Awards

Customer Service

  • Level 3 NVQ Diploma in Customer Service

Health and Social Care

  • MAKATON LEVEL 1
  • TQUK Level 2 Certificate in Understanding the Safe Handling of Medication
  • Level 3 Health and Social Care

Childcare

  • L3 Diploma in Pre-School Practice
Profile Summary

I have worked in education for 34 years, in various guises. I managed a busy nursery for 12 years before branching out into Assessment and Quality Assurance, more than 20 years ago. My practice has developed alongside the ever-evolving training and apprenticeship sector, and I have worked in many different settings, including colleges, private training agencies and a foster care agency. I also work part time as a Higher-Level Teaching Assistant for a local charity that supports higher level education for young people with Special Educational and/or behavioural needs and as a tutor for a bespoke programme for one-to-one support. I really enjoy supporting learners of varying abilities and experience to achieve their best and to become qualified in their chosen field.

francis-older-28

Francis Fitzgerald

Academic Interest

Accountancy and assessor training, as well as assessment and quality assurance.

Qualifications

Accounting and Finance

  • AAT Level 2 Foundation Certificate in Bookkeeping
  • AAT Level 3 Advanced Diploma in Accounting
  • AAT Level 4 Professional Diploma in Accountin

Education and Training

  • Level 3 Certificate in Assessing Vocational Achievement
  • Level 4 Certificate in Leading the Internal Quality Assurance of Assessment
Profile Summary

I have experience in the finance and accounting sector and utilise these skills to approach education in a methodical and logical manner. I am passionate about the advancement and implementation of efficient teaching and learning practices. I am responsible for centre liaison with awarding bodies to ensure compliance, and am advancing my skills in assessment and quality assurance through learning and on the job training.